Key Technology opens Innovation and Solutions Center in the US

Key Technology announces the opening of its new customer visitor center called the Innovation and Solutions Center in Walla Walla, Washington, USA.

It is designed to create a superior customer experience while effectively demonstrating and testing Key's sorting, conveying, and processing solutions to food processors, both in-person and remotely via a live video interface.

A live video feed in the demo labs allows those unable to travel to Walla Walla to see the same demonstration or application test as those present.

With multiple demo labs, the new 31,500 sq ft facility accommodates numerous customers simultaneously for equipment demonstrations, application tests, and training, which allows customers more flexibility in scheduling their visits.

The Center showcases several Key sorters, conveyors and non-Key equipment that helps simulate working production lines.

The equipment is configured to create continuous processes that imitate the custome's production environment more effectively than performing tests in batch mode, giving the customer a more accurate assessment of how the equipment will perform with his product in his plant.

The new center features a secured area that is dedicated to customer Factory Acceptance Testing (FAT).

Upon request, the customer's equipment is assembled and integrated and his product is run to verify the equipment operates according to his specifications prior to the line being shipped to his location.